Stratus Payment Solutions, LLC fees & rates information comments reviews feedback

February 12,2026
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Stratus Payment Solutions Merchant Service Review

   
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What the company appears to offer

Stratus Payment Solutions, LLC, prior to its integration into REPAY in 2021, provided merchants with a suite of payment processing services. These included omni-channel payment acceptance (covering in-person POS, online, e-commerce, and phone/IVR payments), electronic check conversion (Check 21), and advanced compliance support to help businesses operate smoothly and meet regulatory requirements. Their platform was designed for seamless integration into merchant operations, allowing for convenient, secure, and 24/7 payment collection.

Who they serve / typical merchant types

Stratus served a wide array of merchant types, including:

  • Accounts receivable management firms
  • Automotive businesses
  • B2B merchants
  • Consumer finance companies
  • Credit unions and financial institutions
  • Educational organizations
  • Field service businesses
  • Government and municipalities
  • Healthcare providers
  • HOA management firms
  • Hospitality sector merchants
  • Media and political ad agencies
  • Mortgage companies
  • Other ISOs and payfacs seeking integrations

Where they are based

Stratus Payment Solutions was headquartered at 5955 Shiloh Rd E, Suite 202, Alpharetta, GA 30005.

Phone number

For its operations, Stratus used the phone number (888) 636-2594.

How long in business

Stratus Payment Solutions was founded in 2015 and operated for roughly 11 years before transitioning to the REPAY brand.

What merchants should verify

  • All service pricing: rates, fees, incidental charges
  • Contract duration and auto-renewal terms
  • Early termination fees and conditions
  • Equipment/software lease requirements
  • PCI compliance/data security fees
  • Funding times and settlement schedules
  • Chargeback/support policies and resources
  • Special payment acceptance (IVR, ACH, Check 21)

How to evaluate them

  • Request complete fee schedules and sample statements in writing
  • Clarify all terms before signing: contract length, termination, funding
  • Assess transparency, responsiveness, and support
  • Watch out for unclear fees, long contract terms, and expensive leases
  • Verify provider's ability to handle disputes/chargebacks

Call-to-action: leave a review

If you partnered with Stratus Payment Solutions (now REPAY), please share your experience. Include specifics about fees, service transparency, contract and lease terms, customer service quality, payment delays or holds, chargeback assistance, and the cancellation process. Add dates and any helpful detail for fellow merchants, but do not include full card numbers or Social Security Numbers in your review.


Read Reviews and Opinions about Stratus Payment Solutions
Leave Customer Feedback about the Service Provider Stratus Payment Solutions
Complaints, Information, Sales Practices of Processor Stratus Payment Solutions
Small Business Merchant Services from Stratus Payment Solutions
Cancel, Switch from Merchant Account Stratus Payment Solutions
Stratus Payment Solutions Sales and Customer Support for Small Business
Stratus Payment Solutions Shutoff, Closed, Cancelled, Denied
Does Stratus Payment Solutions Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Stratus Payment Solutions
Stratus Payment Solutions Rates and Fees Too High? Is Stratus Payment Solutions a Ripoff or Scam?

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Share your comments about Stratus Payment Solutions, complaints, honest opinions, service levels from merchant account Stratus Payment Solutions. BBB Reviews for Stratus Payment Solutions. Lookup information on Stratus Payment Solutions. Is Stratus Payment Solutions legit or a scam? Find an alternative solution to Stratus Payment Solutions. Have you been Shutoff, Closed, Denied, Cancelled by Stratus Payment Solutions? Leave a review for Stratus Payment Solutions? Post your experiences with Stratus Payment Solutions on Sales Practices, Length of Contract, Hidden Fees, Early Termination Fees, Problems with Stratus Payment Solutions, Chargebacks, Stratus Payment Solutions Annual Fees, Transaction Rates, Contracts, Contacts, Support, Customer Service for Stratus Payment Solutions. Credit Card Processor Providers that have better rates then Stratus Payment Solutions. Does Stratus Payment Solutions Support High Risk merchants? Post your customer ratings and review of Stratus Payment Solutions below.

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