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What the company appears to offer
Payment Management Systems LLC, known as Winstar Payments, provides a comprehensive suite of merchant payment solutions. Services include:
Debit and credit card processing
eCommerce and online payment gateways
Customer loyalty and gift card programs
Terminal and Point-of-Sale (POS) systems
High-risk merchant processing
Payroll processing
Mobile payment solutions
Fraud monitoring and data security tools
Who they serve / typical merchant types
Winstar Payments works with a wide variety of merchants, from small local and family-owned businesses to larger corporate clients. Their partner network includes financial institutions, POS vendors, medical associations, and regional business groups, indicating a focus on sectors such as healthcare, hospitality, retail, and professional services.
Where they are based
Headquarters: 3810 Northdale Blvd., Suite 200, Tampa, FL 33624
Phone number
Primary contact: (888) 418-8026
How long in business
Winstar Payments has been in business since 2018, with approximately 6 years of operation as of 2024.
What merchants should verify
Full pricing details, including all processing and monthly fees
Contract length and early termination/cancellation fees
PCI compliance requirements and associated costs
Equipment lease or purchase terms and upgrade policies
Funding timelines, reserve policies, and frequency of deposit holds
Chargeback/dispute support and resolution process
Batch/gateway fees and any additional or hidden charges
Support hours, technical help desk availability, and communication channels
How to evaluate them (questions to ask + red flags)
Ask Winstar Payments for:
Written breakdown of all rates, fees, and pass-through charges
Sample contract and equipment lease agreement
Details on support escalation and emergency service options
PCI compliance and data security program description
Specifics on funding timeframes and reserve practices
Examples of how they handle chargebacks and merchant disputes
Red flags include:
Unclear or missing fee disclosures
High or long-term early termination fees
Poor or unresponsive support
Frequent account reviews or fund holds
Lack of clear, complete documentation
Call-to-action: Leave a Review
If you are or have been a Winstar Payments merchant, we encourage you to leave an honest review below. Please share specifics about your rates, contract terms, service quality, equipment reliability, support experiences, funding delays, chargeback resolution, and how the company handled any issues with cancellations or disputes. Include dates and details, but do not share sensitive data like full card numbers or Social Security Numbers. Your feedback helps other merchants evaluate Winstar Payments for their own businesses.
Read Reviews and Opinions about Payment Management Systems LLC
Leave Customer Feedback about the Service Provider Payment Management Systems LLC
Complaints, Information, Sales Practices of Processor Payment Management Systems LLC
Small Business Merchant Services from Payment Management Systems LLC
Cancel, Switch from Merchant Account Payment Management Systems LLC
Payment Management Systems LLC Sales and Customer Support for Small Business
Payment Management Systems LLC Shutoff, Closed, Cancelled, Denied
Does Payment Management Systems LLC Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Payment Management Systems LLC
Payment Management Systems LLC Rates and Fees Too High? Is Payment Management Systems LLC a Ripoff or Scam?
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