Benchmark Payment Systems, LLC fees & rates information comments reviews feedback

June 21,2026
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Benchmark Payment Systems Merchant Service Review

   
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What Benchmark Payment Systems Appears to Offer

Benchmark Payment Systems, LLC, is a full-service ISO and payment provider offering a comprehensive suite of merchant services. Their advertised offerings include:

  • Credit & debit card processing (both card-present and card-not-present)
  • Merchant cash advances
  • POS equipment sales and support
  • Internet gateway (e-commerce processing)
  • EBT (Electronic Benefits Transfer) processing
  • Check guarantee and electronic check conversion
  • Gift and loyalty card program management
  • NSF check recovery
  • ACH processing
  • PCI compliance assistance

They emphasize competitive rates, no setup fees, and dedicated 24/7 support, aiming to be a one-stop solution for businesses of all types.

Who They Serve / Typical Merchant Types

Benchmark PS serves a broad array of merchants-retail, B2B, e-commerce, and mobile businesses-with a strong emphasis on veterinary practices and healthcare-related providers. They highlight a specialty in wellness plan payments and custom-negotiated pricing for professional association members.

Where They Are Based

The business lists its headquarters as 2951 34th Street S, St. Petersburg, FL 33711 on its site. There is some ambiguity regarding prior Tampa addresses, but merchants are advised to use the St. Petersburg location for official correspondence.

Phone Number

You can contact Benchmark Payment Systems at (813) 217-5051 for support or questions.

How Long in Business

Benchmark PS was founded in 2014, with leadership possessing nearly 50 years of combined industry expertise.

What Merchants Should Verify

  • Get full pricing details, including interchange, markup, and all monthly/annual fees.
  • Clarify the contract length and verify if early termination fees (ETFs) apply.
  • Ask about equipment leasing; determine lease terms and total costs.
  • Review PCI compliance, statement, batch, and any other miscellaneous fees.
  • Understand funding timelines-same-day or next-day funding?
  • Discuss chargeback procedures and support offered if you have an issue.

How to Evaluate Them

  • Request all terms and pricing in writing-no vague promises.
  • Check for long-term or automatically renewing agreements.
  • Test customer support at different hours and review actual sample statements.
  • Watch for high-pressure or evasive sales tactics.
  • Compare competitor offers in writing before signing.

Share Your Experience

If you've worked with Benchmark Payment Systems, please leave an honest review below. Tell us about their pricing transparency, customer support, contract terms, equipment lease experiences, responsiveness to fund holds or chargebacks, and your overall satisfaction. Share specific details and dates when possible, but please do not include sensitive account or card numbers. Honest feedback-positive or negative-helps the broader merchant community make informed decisions.


Read Reviews and Opinions about Benchmark Payment Systems
Leave Customer Feedback about the Service Provider Benchmark Payment Systems
Complaints, Information, Sales Practices of Processor Benchmark Payment Systems
Small Business Merchant Services from Benchmark Payment Systems
Cancel, Switch from Merchant Account Benchmark Payment Systems
Benchmark Payment Systems Sales and Customer Support for Small Business
Benchmark Payment Systems Shutoff, Closed, Cancelled, Denied
Does Benchmark Payment Systems Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Benchmark Payment Systems
Benchmark Payment Systems Rates and Fees Too High? Is Benchmark Payment Systems a Ripoff or Scam?

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