Does CWA Merchant Services Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with CWA Merchant Services
CWA Merchant Services Rates and Fees Too High? Is CWA Merchant Services a Ripoff or Scam?
What CWA Merchant Services Offers
CWA Merchant Services is a payment solutions provider and ISO specializing in high-risk and mainstream merchant accounts throughout the United States. Their offerings include traditional in-person payment processing, e-commerce and card-not-present transactions, omnichannel support, POS hardware, robust reporting tools, merchant portals, invoicing, inventory management, and integrations with existing systems. Notably, CWA offers a dual-pricing (cash discount) program with no monthly/annual fees and free equipment for participating merchants.
Food and beverage (restaurants, bars, quick service, nightclubs)
Services (B2B, utilities, auto shops, contractors, dental offices, photography, veterinarian)
Where They Are Based
Headquarters: 2220 Coit Rd Suite 480-137, Plano, TX 75075
Phone Number
(877) 899-0994
How Long in Business
Founded in 2010, with over 14 years of experience supporting merchants.
What Merchants Should Verify
All contract and program terms: rates, markups, hidden fees, early termination fees (ETF), and monthly/annual minimums
Equipment lease terms vs. free placement (ensure no fine print)
PCI compliance/non-compliance fees, batch, and gateway charges
Funding timelines, chargeback, and reserve/fund hold policies for high-risk accounts
Customer support hours and procedures for disputes and emergencies
How to Evaluate CWA Merchant Services
Request full written pricing before signing-ask about all recurring and potential extra charges
Review contract length, cancellation terms, and ETF policies in writing
Ask for references from similar businesses (especially if high-risk)
Check for equipment leases: make sure a "free equipment" claim is honored without hidden lease terms
Clarify support responsiveness and review feedback/reviews for support expectations
Watch for red flags: reluctance to disclose pricing, vague answers, pushy tactics, or unclear contract/fee terms
Share Your Experience
If you've worked with CWA Merchant Services, please leave an honest review below about your experience. Your feedback-positive or negative-can help others. Mention fee transparency, customer service, contract terms, equipment leases, support issues, funding holds, chargeback procedures, and cancellation experiences. Include specific dates and situations, but do not post sensitive details like full card numbers or social security numbers.
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Does CWA Merchant Services Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with CWA Merchant Services
CWA Merchant Services Rates and Fees Too High? Is CWA Merchant Services a Ripoff or Scam?
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