Simpay Merchant Service Review

Read Reviews and Opinions about Simpay. Share Positive Experiences and or Negative ones. Leave Customer Feedback about the Service Provider Simpay Complaints, Information, Sales Agent Office Practices of Processor Simpay Small Business Credit Card Processor Services from Simpay. Are Simpay fees & rates low, fair or too high? Cancel, Switch from CC Merchant Account Simpay

Simpay Sales and Customer Support for Small Business Simpay Shutoff, Closed, Cancelled, Denied Does Simpay Take High Risk Merchant Accounts? How To Cancel Your Merchant Account with Simpay Simpay Rates and Fees Too High? Is Simpay a Ripoff or Scam?

---

What Simpay Offers

Simpay provides a broad suite of payment processing and business solutions for U.S. merchants. Their offerings include credit/debit card processing (in-person, online, and mobile), POS systems (with Clover as a primary partner), traditional and dual pricing options, as well as surcharging programs. Beyond payments, Simpay delivers payroll services, HR automation, employee management, and commercial business insurance (workers' comp, general liability, specialty policies). Value-add solutions such as business growth analytics, gift cards, loyalty programs, and an AI-powered statement analysis tool help merchants control costs and maximize performance. Compliance support (PCI) and terminal locator resources are offered to assist day-to-day needs.

Who They Serve

Simpay works with small businesses, enterprises, and organizations spanning the automotive, retail, hospitality, restaurant, services, wellness, and beauty sectors. Solutions are customizable for both simple and complex merchant environments, and are suitable for in-person, online, and mobile businesses.

Where They Are Based

1210 Northbrook Drive, Suite 475, Trevose, PA 19053, United States

Contact Phone

+1 866-253-2227

How Long in Business

Founded in 2000, Simpay (Alpha Card Services, LLC) has over 26 years of operational experience.

What Merchants Should Verify

• Confirm processing rates, monthly/annual fees, PCI fees, and batch/gateway charges.
• Understand contract length, auto-renewal terms, and any early termination fees (ETFs).
• Clarify full costs/lengths of any equipment leases.
• Ask about chargeback, surcharging, and funding hold support.
• Get clear, written policies and compare statements using Simpay's analytics tool if possible.

How to Evaluate Them

• Ask about pricing transparency, customer service access, and average support response times.
• Request references from similar businesses.
• Look for red flags in contract terms, lease obligations, and cancellation penalties.
• Insist on simple, readable statements and real-time support for funding issues.

Share Your Experience

Have you used Simpay for payment processing or business solutions? Share your honest review. Tell us about your rates/fees, customer support, contract terms, equipment experience, fund holds, chargebacks, or cancellation. Details (including dates and specific positive/negative outcomes) are encouraged, but please never post sensitive data such as full card numbers or Social Security numbers!

Read Reviews and Opinions about Simpay Leave Customer Feedback about the Service Provider Simpay Complaints, Information, Sales Practices of Processor Simpay Small Business Merchant Services from Simpay Cancel, Switch from Merchant Account Simpay

Simpay Sales and Customer Support for Small Business Simpay Shutoff, Closed, Cancelled, Denied Does Simpay Take High Risk Merchant Accounts? How To Cancel Your Merchant Account with Simpay Simpay Rates and Fees Too High? Is Simpay a Ripoff or Scam?

---