Xenex, Inc. fees & rates information comments reviews feedback

February 16,2026
Information » Company Reviews

Xenex Merchant Service Review

   
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What Xenex Payment Systems Appears to Offer

Xenex Payment Systems (Xenex, Inc.) provides merchant services for traditional retail, eCommerce, and mobile businesses throughout the United States. Their product range includes:

  • Credit and debit card processing (Visa, MasterCard, Discover, Amex, PayPal, JCB)
  • POS systems, modern terminals, and PIN pads
  • eCommerce and virtual terminal payment solutions (with fraud prevention, recurring billing, tokenization, QuickBooks integration, and e-invoicing)
  • Gift and loyalty card programs (customizable for different business types)
  • Check acceptance and conversion, ACH debit, and EBT card processing
  • Same-day and next-day funding options
  • Business financing and cash advance products

Who They Serve / Typical Merchant Types

Xenex serves a wide spectrum of merchants: brick-and-mortar retailers, restaurants, service businesses, healthcare clinics, and online sellers, mainly small to midsize operations needing reliable, secure, and flexible payment processing.

Where They Are Based

Corporate headquarters: 455 Central Avenue, Floor 2, Cedarhurst, NY 11516
Alternate/corporate office: 1539 Broadway, Hewlett, NY 11517

Phone Number

(516) 295-0060 (Cedarhurst)
(888) 918-4409 (Customer Service & Technical Support)
(800) 705-2559 (After Hours Support)

How Long in Business

Founded in 1993, Xenex Payment Systems has over 30 years of experience in merchant services.

What Merchants Should Verify

  • Full pricing, surcharges, and fee schedules
  • Length of service agreement and early termination/equipment lease fees
  • PCI compliance and related fees
  • Batch processing/gateway/funding charges
  • Details of zero cost or surcharge programs
  • Equipment return and upgrade procedures
  • Availability and quality of chargeback support
  • Funding speed and reliability

How to Evaluate Xenex Payment Systems

  • Ask to see all fee and rate disclosures in writing
  • Request a sample contract and check for auto-renewal or long-term lease clauses
  • Clarify support hours and escalation options
  • Inquire about references in your industry
  • Watch for high-pressure sales tactics or vague answers about fees

Share Your Experience

If you are (or were) a merchant with Xenex Payment Systems, please leave an honest review below. Whether positive or negative, your feedback about pricing transparency, customer service, equipment leasing, support responsiveness, fund holds, chargeback management, and cancellation experiences is valuable. Please include dates and specifics about your business needs, but for your security, never post sensitive information like full credit card or Social Security numbers.


Read Reviews and Opinions about Xenex
Leave Customer Feedback about the Service Provider Xenex
Complaints, Information, Sales Practices of Processor Xenex
Small Business Merchant Services from Xenex
Cancel, Switch from Merchant Account Xenex
Xenex Sales and Customer Support for Small Business
Xenex Shutoff, Closed, Cancelled, Denied
Does Xenex Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Xenex
Xenex Rates and Fees Too High? Is Xenex a Ripoff or Scam?

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Stay or Switch from Xenex To Another Credit Cards Service?

Share your comments about Xenex, complaints, honest opinions, service levels from merchant account Xenex. BBB Reviews for Xenex. Lookup information on Xenex. Is Xenex legit or a scam? Find an alternative solution to Xenex. Have you been Shutoff, Closed, Denied, Cancelled by Xenex? Leave a review for Xenex? Post your experiences with Xenex on Sales Practices, Length of Contract, Hidden Fees, Early Termination Fees, Problems with Xenex, Chargebacks, Xenex Annual Fees, Transaction Rates, Contracts, Contacts, Support, Customer Service for Xenex. Credit Card Processor Providers that have better rates then Xenex. Does Xenex Support High Risk merchants? Post your customer ratings and review of Xenex below.

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