Complete Merchant Solutions fees & rates information comments reviews feedback

February 17,2026
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Complete Merchant Solutions Merchant Service Review

   
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What the company appears to offer

Complete Merchant Solutions (CMS) provides a full range of merchant services and payment solutions, including credit and debit card processing, POS systems, payment gateways for e-commerce, mobile processing, and third-party merchant services. CMS is PCI DSS validated, indicating strong emphasis on data security and regulatory compliance. The company is known for its ability to serve merchants in higher-risk or high-integrity categories who may need additional risk management or support.

Who they serve / typical merchant types

CMS works with a diverse client base, from small and mid-sized businesses to larger enterprises and online retailers. Their ability to support high-risk industries makes them a fit for merchants in sectors such as travel, supplements, and online retail-areas that can face challenges securing traditional merchant accounts.

Where they are based

CMS is headquartered at 394 W 200 N, Lindon, UT 84042.

Phone number

For support or sales inquiries, merchants can call 877-267-4324.

How long in business

CMS was founded in 2008 and has approximately 18 years of industry experience, indicating long-term stability.

What merchants should verify

  • All pricing structures, including transaction, monthly, PCI compliance, batch, gateway, and hidden fees
  • Contract length and terms, including any early termination fees
  • Whether equipment leases are involved and if they are non-cancellable
  • Settlement timing for merchant funding
  • Level of chargeback support and fraud prevention tools
  • Customer service availability and responsiveness

How to evaluate them

  • Request detailed pricing and review for hidden charges
  • Ask about month-to-month versus long-term contract options
  • Clarify chargeback procedures and support processes
  • Check if any equipment or POS leases are binding
  • Ask how funding holds or reserves are managed
  • Evaluate actual customer support response and service record

Red flags include unclear contracts, high surprise fees, poor communication about funding or chargebacks, and high-pressure sales tactics. Always review terms before signing.

Call to action: Share your experience

If you have worked with Complete Merchant Solutions, we invite you to leave an honest review. Please share your experience regarding customer service, fee or rate transparency, contract terms, equipment leases, fund holds, chargebacks, and the cancellation process. Include specific details and dates when possible, but do not post personally sensitive information such as full card numbers or Social Security Numbers.


Read Reviews and Opinions about Complete Merchant Solutions
Leave Customer Feedback about the Service Provider Complete Merchant Solutions
Complaints, Information, Sales Practices of Processor Complete Merchant Solutions
Small Business Merchant Services from Complete Merchant Solutions
Cancel, Switch from Merchant Account Complete Merchant Solutions
Complete Merchant Solutions Sales and Customer Support for Small Business
Complete Merchant Solutions Shutoff, Closed, Cancelled, Denied
Does Complete Merchant Solutions Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Complete Merchant Solutions
Complete Merchant Solutions Rates and Fees Too High? Is Complete Merchant Solutions a Ripoff or Scam?

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