Does Complete Merchant Solutions Take High Risk Merchant Accounts?
How To Cancel Your Merchant Account with Complete Merchant Solutions
Complete Merchant Solutions Rates and Fees Too High? Is Complete Merchant Solutions a Ripoff or Scam?
What the company appears to offer
Complete Merchant Solutions (CMS) provides a full range of merchant services and payment solutions, including credit and debit card processing, POS systems, payment gateways for e-commerce, mobile processing, and third-party merchant services. CMS is PCI DSS validated, indicating strong emphasis on data security and regulatory compliance. The company is known for its ability to serve merchants in higher-risk or high-integrity categories who may need additional risk management or support.
Who they serve / typical merchant types
CMS works with a diverse client base, from small and mid-sized businesses to larger enterprises and online retailers. Their ability to support high-risk industries makes them a fit for merchants in sectors such as travel, supplements, and online retail-areas that can face challenges securing traditional merchant accounts.
Where they are based
CMS is headquartered at 394 W 200 N, Lindon, UT 84042.
Phone number
For support or sales inquiries, merchants can call 877-267-4324.
How long in business
CMS was founded in 2008 and has approximately 18 years of industry experience, indicating long-term stability.
What merchants should verify
All pricing structures, including transaction, monthly, PCI compliance, batch, gateway, and hidden fees
Contract length and terms, including any early termination fees
Whether equipment leases are involved and if they are non-cancellable
Settlement timing for merchant funding
Level of chargeback support and fraud prevention tools
Customer service availability and responsiveness
How to evaluate them
Request detailed pricing and review for hidden charges
Ask about month-to-month versus long-term contract options
Clarify chargeback procedures and support processes
Check if any equipment or POS leases are binding
Ask how funding holds or reserves are managed
Evaluate actual customer support response and service record
Red flags include unclear contracts, high surprise fees, poor communication about funding or chargebacks, and high-pressure sales tactics. Always review terms before signing.
Call to action: Share your experience
If you have worked with Complete Merchant Solutions, we invite you to leave an honest review. Please share your experience regarding customer service, fee or rate transparency, contract terms, equipment leases, fund holds, chargebacks, and the cancellation process. Include specific details and dates when possible, but do not post personally sensitive information such as full card numbers or Social Security Numbers.
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Does Complete Merchant Solutions Take High Risk Merchant Accounts?
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Complete Merchant Solutions Rates and Fees Too High? Is Complete Merchant Solutions a Ripoff or Scam?
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